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Kayak Pro Launches Virtua-Race Interactive Paddling 16 years 4 months ago #24447

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Press Release: KayakPro Launches Virtua-Race Interactive Paddling

I'm very disappointed in the quality of this product. I had it for just a few weeks, and the washers holding the seat down worked their way through the seat, I've had to create a custom bracket to hold it in place. It may have something to do with being manufactured in China and lax quality control.

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Re:KayakPro Launches Virtua-Race Interactive Paddling 16 years 4 months ago #24454

:S

I really cannot understand how this can be true. I've bought my speedstroke just a month ago. The quality is excellent. And there are no "washers holding the seat down". So there is no way that they could have worked their way through the seat. I am afraid that Jack_S is talking about a different company.

Anyway my personal opinion is the exact opposite. Quality is great. Service is great too. i bought mine over the internet. All my questions were answered the same day. The product arrived on time. Papework was fine too.

I have been using the ergometer 3-4 times per week since I bought it. I had an accident early on September, dislocating my shoulder while whitewater kayaking. Working out on the speedstroke helped me regain my strength fast, and I am now back on the water. Just got back from a 3 day whitewater kayaking on the Greek mountains. Without the speedstroke I woulld probably mish this paddling season.

I am glad that Virtua-Race is now available. This is one of the reasons I've chosen the speedstroke. I am sure this will help me keep on using my new ergometer once, as expected, I start getting board paddling at home.

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Re:KayakPro Launches Virtua-Race Interactive Paddling 16 years 3 months ago #24580

Hello Jack,

It's Gray here form KAYAKPRO, I too was somewhat surprised to see your posting.
Speedstrke GYM doesn't use washers to fix the seat but does have a one year warentee an all parts.
I have looked in our data base and cannot find you as a customer- we are happy to help, in any way we can. :S

We have found that the quality of oversees manufacture has actually been far higher than in manufacturing in the US. Unfortunately just a cold reality.
Pease dont hessitate to contact me directly - if you wish to talk further or if we can help.

Regards,

Gray

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Re:KayakPro Launches Virtua-Race Interactive Paddling 16 years 3 months ago #24588

That thing looks the business! I'm sure many people would be able to make use of something like that in the winter months... Looks like a great design. Too bad I won't be needing one as it's year round paddling in good old Cape Town, RSA..... yeah! :woohoo: :woohoo: :lol: :lol: :lol: :lol:

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